This has been a bad week when considering basic human decency. What with the severely demented media, the appalling number of protesters causing havoc in Toronto, our governments lap dog obedience with our boarders partners south of us and their bad choices, the drug dealing women who shot her kids when they reported her to children’s aid services our Justice Department that is so politicized that even top rated interns are blacklisted from jobs while total hacks are put in place to deliver (liberal) justice, and a Supreme Court that arrogates the wisdom of the medical profession and condemns women to dangerous and perhaps deadly procedures because they want to show they “respect life”, it’s enough to make one wonder if the world isn’t going to hell in a hand basket and people are pretty nasty creatures.

It’s times like this when one is overwhelmed with the bad, being reminded of how it’s okay to trust or even like our fellow human beings is essential. Today, I found a piece that helped dispel my weary cynicism.

I used to share the cynicism common to many contractors: that people were frequently malicious and opportunistic. But, of course, you don’t get treated well wearing a hard hat and tool pouch and thick, black glasses taped together, and now, I get that. Years of customer service have changed the way I think about people

Now I believe that people are overwhelmingly trustworthy and deeply OK. I don’t want to sound sanctimonious or syrupy, but for the past seven years, I’ve been doing full-time customer service, interacting with hundreds of people. I see that most people share a similar moral compass: They play fair, they give each other a break and they generally get along. I see that pretty much everyone operates by that Golden Rule thing.

 To be of service to others rather than trying to find the best way to strike it rich,we built a company where we really do see how most people operate with the sense of decency and that observation overwhelms this experience with the few who want to take advantage of others or don’t want to play fair.

Whats your thoughts on his testimony: